The Impact of Accounting Software Usability on the Sustainable Performance of Public Sectors in Ampara District

Abstract

This paper investigates the impact of accounting software usage on the sustainable performance of public sector organizations in Ampara District, Sri Lanka. This paper addresses the identified knowledge gap regarding the suboptimal use of accounting software and its implications for financial management and decision making in these organizations. Using a secondary-method approach, the study used panel data analysis to evaluate various factors affecting sustainability performance, including efficiency, accuracy, and ease of use, reliability, and data quality. Findings reveal that ease of use and accuracy of accounting software contributes significantly to Received: 24/09/2024 sustainability performance with coefficients of 0.4013 and 0.3505, respectiveRevised: 22/10/2024 Accepted: 02/11/2024 ly. In contrast, efficiency and reliability did not show a statistically significant Published: 15/12/2024 effect on performance results. These results underscore the importance of user-friendly software interfaces and accurate data management to increase productivity in public sector organizations. The study concludes that improving the use of accounting software leads to better financial management and sustainable performance, thus providing valuable insights for policy makers and software developers.